Privacy policy.

Effective date: Updated on September 28, 2025

Who we are: TalentSum LLC (“TalentSum,” “we,” “us,” or “our”)

We take privacy seriously. Our work depends on trust. This page explains what we collect, how we use it, and the choices you have.

Privacy at a glance

Private by default. We record conversations only with consent. “Off the record” is always available.
Anonymized by design. We remove names and identifiers before adding patterns to our peer library.
No selling personal information. We do not sell your name, email, or phone number.
Minimal contact. Fixed fees, low noise, no pressure.
Your choices. You can request access, correction, or deletion at any time, subject to legal and contractual limits.

What this notice covers

This notice applies to information we collect through our website, forms, emails, meetings and calls, and through our work, including CEO Signal, diagnostics, and labs.

The information we collect

Information you provide

Contact and company details: name, email, phone, role, company, size.
Survey responses: short prompts related to your team, operations, and priorities.
Call content with consent: audio, transcripts, and notes from CEO Signal and follow-on sessions.
Work product: briefs, diagnostics, lab materials, and related documents.

Information we create

Anonymized patterns: context, core issues, small moves tried, and outcomes, with identifiers removed or generalized.
Comparative peer signals: synthesized and anonymized summaries used to inform decision briefs.

Information we collect automatically

Basic site analytics and standard technical data collected by our website platform and email tools. We keep this minimal and do not track for advertising.

How we use information

To run CEO Signal and deliver your two-page decision brief within 48 hours.
To prepare diagnostics, labs, and other fixed-fee services you request.
To build and maintain our anonymized peer library so future guidance improves without adding cost or complexity.
To communicate about scheduling, deliverables, and service updates.
To comply with legal obligations and to protect our rights and the rights of our clients.

Recordings, transcripts, and notes

We record only with your consent. You can request “off the record” at any time.
We use recordings and transcripts to draft your brief, then store only what we need to fulfill the work you asked for.
We convert insights into anonymized patterns and remove direct identifiers before adding anything to the peer library.

The peer library and public sharing

The peer library stores anonymized and aggregated patterns. It does not store names or direct identifiers.
We may publicly share high-level, anonymized learnings as Field Notes or similar. We never attribute quotes or details to a specific person or company without explicit permission.

When we share information

We do not sell personal information. We may share information in these limited cases:

Service providers who help us operate, such as calendar, email, storage, transcription, or analytics. We ask them to use your information only to provide their services to us.
With your direction when you ask us to make a warm introduction or coordinate with a partner.
Legal reasons if required by law or to protect rights, safety, or the integrity of our services.
Business transfers in the event of a merger, acquisition, or similar transaction. If that happens, we will honor existing commitments and maintain anonymization. If a transfer involves personal identifiers, we will provide notice and your choices as required by law.

Data retention

We keep information only as long as needed to provide services, meet legal and accounting requirements, and maintain the anonymized peer library. Raw recordings are kept no longer than necessary to produce your brief and any follow-on work you requested. Anonymized patterns may be kept indefinitely.

Your choices and rights

Access and correction. You can ask for a copy of your information or request corrections.

Deletion. You can ask us to delete your personal information. We will fulfill requests subject to legal, contractual, and operational limits. Anonymized patterns already added to the peer library are not personal information and are not deleted.

Recording consent. You can decline recording or go off the record at any time.

Communications. You can opt out of non-essential messages.

If you are located in a region that provides additional privacy rights (for example, GDPR or state privacy laws in the United States), you can exercise those rights by contacting us. We will respond consistent with applicable law.

Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security, but we work to reduce risk and respond quickly if issues arise.

Children

Our services are for adults in a business context. We do not knowingly collect personal information from children.

International transfers

We may store and process information in the United States and other countries where we and our service providers operate. Where required, we use appropriate safeguards for cross-border transfers.

Third-party tools and AI services

We use reputable service providers for conferencing, transcription, storage, and similar functions. Where settings are available, we opt out of provider use of client content for model training. We select providers with contractual terms that limit their use of your information to providing the service.

Changes to this notice

We may update this notice from time to time. If we make material changes, we will post the updated version here and update the effective date.